Description:

This article describes how to perform a cable test on a LANCOM switch.

For technical reasons, the cable test can only display an approximate value for the cable length. 


Requirements:

  • GS-23xx series:
  •  GS-24xx / GS-3xxx / XS-3xxx series:
  • GS-45xx / XS-45xx series:
  • SSH client for command-line access (e.g. PuTTY)
  • Any browser for access via WEBconfig

Procedure:

GS-23xx series:

The cable must be at least 10 and no more than 100 meters long.

1) Connect to the switch from the command line and enter the command diagnostic

2) Enter the command veriphy x where x stands for the port number (in this example veriphy 7).

Possible results of the cable test

  • OK – The cable is OK and a device is connected. The length of the cable is not detected.
  • Open No device is connected to the cable .
  • Abnormal – The cable is not OK or the Link Status is on Link Down.

Screen display of a diagnostic tool showing the status of various port pairs with each labeled as OK.



GS-3xxx series:

LCOS SX 4.00:

Requirements for the cable test

  • The cable must be at least 7 and no more than 120 meters
  • The cable must be connected to a device. Otherwise the Link Status is displayed as Link Down and the Test Result shows the message detect error or check cable length is between 7 – 120 meters.
  • Do not perform the test for the cable used to manage the web interface. Otherwise the Link Status will be displayed correctly (e.g. 1G) and the Test Result shows the message detect error or check cable length is between 7 – 120 meters.

1) Connect to the web interface of the switch and navigate to the menu Diagnostics → Cable Diagnostics.

Screenshot of a network management software interface displaying various configuration options including PoE Management, VLAN Management, QoS, Spanning Tree, MAC Address Tables, and more for advanced network setup and diagnostics.

2) Select the Port that the cable is connected to and click Start

Possible results of the cable test

  • OK – The cable is OK and a device is connected.
  • Abnormal – The cable is not OK or the Link Status is on Link Down.

Image showing a diagnostic screen interface highlighting cable diagnostics related to a copper port, with indicators for link status labeled as 'OK' and the test result and length partially visible.


GS-24xx / GS-3xxx / XS-3xxx series:

LCOS SX 4.20 / 4.30:

Requirements for the cable test

  • The cable must be at least 7 and no more than 140 meters
  • For technical reasons, the cable test is not supported on GS-3252(P).

1) Connect to the web interface of the switch and navigate to the menu Diagnostics → VeriPHY.

Screenshot of a network management interface displaying options such as VLAN Management, QoS, Spanning Tree Protocol, MAC Address Tables, and various network troubleshooting tools like Ping and Traceroute.

2) Select the Port that the cable is connected to and click Start

Possible results of the cable test

  • OK – The wire pair is OK. If the status of all wire pairs is OK, the cable is OK for use.
  • Open A pair of wires is open and therefore the cable is faulty.
  • Short – There is a short circuit in the wire pair and therefore the cable is faulty.
  • Cross – A wire is connected to a wire from another wire pair and the cable is therefore faulty.

Screen display of the VeriPHY Cable Diagnostics tool showing cable status as OK for Port Pairs A, B, C, and D with their respective lengths.



GS-45xx / XS-45xx series:

1) Connect to the web interface of the switch and navigate to the menu System → Port → Cable Test.

An image displaying a technical configuration menu including options for System Settings, Switching, Routing, Security, Quality of Service (QoS), Stacking, and a MAC Address Table.

2) Select the Interface that the cable is connected to and click Test Cable

Possible results of the cable test

  • OK – The cable is OK and a device is connected.
  • Open No cable is connected or the connector is faulty. It is also possible that a wire pair is open and the cable is therefore faulty.
  • Open and Short – There is a short circuit in the cable and the cable is therefore faulty.
  • Cable status test failed – The cable test could not be executed.

Screenshot of a network device's configuration interface displaying options for System Switching, Routing, Security, QoS, Stacking, and Cable Testing, including details on port status and cable length.