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- Enter the command tr # dns to start a DNS trace.
- Enter the command ping cloud.lancom.de to send a ping from the router to cloud.lancom.de.
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| Info |
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The # character serves as a toggle. The command tr # dns will either start or stop the trace, depending. |
In this example cloud.lancom.de cannot be resolved.
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Generate a new activation code as described in the techpaper LANCOM Management Cloud (LMC) Rollout in the section “Assignment by activation code”, and use this code to connect the device to the LMC. The device will then reconnect to the LMC.
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| Hinweis |
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The activation code used to connect the device to the LMC must be sourced from the project where the device is currently shown as “offline”. |