Quelle anzeigen

Description:

This article describes how an LMC trace can be created on a GS-3xxx and XS-51xx series switch. An LMC trace is required when problems with the LMC arise (e.g. connection problems).

Requirements:

LCOS-SX as of version 4.00 RU2 on GS-3xxx switches (download latest version)
LCOS-SX as of version 5.00 RU2 on GS-51xx switches (download latest version)
SSH client for accessing the CLI (e.g. PuTTY)

Procedure:

Die Trace-Möglichkeiten sind auf beiden Switch-Serien gleich.

1) Verbinden Sie sich mit dem Switch per Konsole und geben den Befehl im Format lmc trace <Trace> ein.

In der Regel werden alle LMC-Traces benötigt. Geben Sie daher den Befehl lmc trace all ein.

LANCOM Support Knowledge Base > Creating LMC traces on a GS-3xxx and XS as well as GS-45xx series switch > LMC-Trace1.png

The command lmc trace ? shows all possible LMC traces.

LANCOM Support Knowledge Base > Creating LMC traces on a GS-3xxx and XS as well as GS-45xx series switch > LMC-Trace2.png

2) Save the trace output in a text file.

3) Contact LANCOM Support and include the following information:

Switch model and used firmware version
Configuration backup of the device
Exact description of the errroBeschreibung des Fehlerbilds
LMC-Trace als Text-Datei