Description:

If an Internet connection with a dynamic IPv4 address is used, the new IP address would have to be announced in a cumbersome way whenever the IP address changes. To bypass this issue the current IP address can be sent to a DynDNS service and a connection to the router or Unified Firewall can be established via a DNS name. The LANCOM Management Cloud features an integrated DynDNS service. Therefore the administration of the router or Unifed Firewall as well as the DynDNS service are under one roof.

This article describes the configuration steps for the DynDNS service in the LANCOM Management Cloud.

Die DynDNS functionality in the LMC only works, if the function Gateway is assigned to the router. For this purpose the Automatic assignement of new networks must be activated (under Sites → <Site> → Devices → Determine function).


Requirements:

  • LCOS as of version 10.42 on the LANCOM router or a LANCOM R&S®Unified Firewall with LCOS FX as of version 10.6 Rel 
  • Access to the LMC including your own project 
  • The LANCOM router or Unified Firewall has to be connected to the LMC including a valid LMC license 
  • Configured Site with assigned Network and router or Unified Firewall
  • The Function Gateway has to be assigned to the router or Unified Firewall
  • Configured and functional Internet connection with public IPv4 or IPv6 address on the router or Unified Firewall (as of august 2022, a Unified Firewall only supports IPv4)
    • The Internet connection can be configured as follows: 
      • manually on the router via LANconfig / WEBconfig or via the webinterface on a Unified Firewall
      • manually via the detail configuration in the LMC
      • automatically via LMC addins
  • Web browser for accessing the LMC


Procedure:

1) Connect to the LMC, click on Sites and select the used site. 

Screenshot of a technical dashboard displaying various site management options including Site Name, Device Count, and Network Count, and features such as CSV import and filtering capabilities.

2) Go to the tab WAN connections, select the option Use site based settings in the dropdown menu and click Create WAN connection.

Screenshot of a technical dashboard interface displaying options for Sites, Site Branch, and Office devices.

3) Click on the Connections box at Name of WAN connection on device to display the configured Internet connections. Afterwards select the used Internet connection (in this example the connection INTERNET-DEFAULT). 

As an alternative you can also enter the name of the Internet connection manually.

With a Unified Firewall the name of the Internet connection is not displayed in the dropdown menu. Therefore the name must be entered manually.

If the name of the Internet connection isn't known, it can be looked up via the webinterface of the Unified Firewall in the menu Network → Connections → Network Connections (the connection with the green cloud symbol).

Please note, that the name of the Internet connection in the Unified Firewall must be changed from the default setting, as the DynDNS service in the LMC doesn't support blanks. Furthermore the name must not begin with a number and must be in upper case letters. Otherwise, the configuration cannot be rolled out via the LMC! It is expected, that these issues will be fixed in a future LMC version.

On a Unified Firewall the DynDNS settings made by the LMC are not visible in the webinterface.

Image of a technical dashboard showing various network settings including WAN connections, internet security options, and WiFi hotspot management.

4) Activate the option Use Dynamic DNS, adjust the Dynamic DNS subdomain if needed and click Save.

Screenshot of a network management dashboard displaying various settings including WAN connections, internet settings, DNS configurations, and overlay networks options.

If a subdomain is entered, which is already in use, the error message This subdomain is already registered is displayed. In this case another subdomain has to be entered. 

Screenshot of an error message on a domain registration screen indicating that the subdomain is already registered and prompting to choose another.

5) Go to the menu Devices, select the router which is assigned to the used site and click on the "dots" icon to gain access to the extended menu. 

Image displaying a technical dashboard interface for managing network devices, including options to add devices, track activation codes, and filter by specific criteria such as status, model, and site location.

6) Click on Configuration roll out to transfer the configuration changes to the devices.

Screenshot of a technical dashboard displaying device status, model, serial number, site IP address, license configuration, firmware update options, and tools for secure terminal initiation and preconfiguration assignment.

7) Acknowledge the query by clicking Roll out.

Screenshot of a user interface asking for confirmation to rollout device configuration settings, including an expert settings option.

8) The configuration of the DynDNS service for a site is now complete.

The current IP address can be read out in the menu Sites in the respective Site under WAN connections. Please check, if the displayed IP address matches the actual obtained or assigned IP address. The procedure to read out a dynamically assigned IP address is described in this Knowledge Base article

Screenshot of a technical configuration interface for DynamicDNS, showing options for setting up a central site VPN gateway, with fields for last updates and IP version visible.