Description:

The LANCOM Advanced VPN Client as of software version 2.32 RU1 (build 218) has an option to deactivate the license, so that this can be used to activate the VPN client software on a different system.

The licenses for the LANCOM Advanced VPN Client are single licenses and may only be activated and operated on one system at a time. The deactivation feature of the Advanced VPN Client offers you a convenient way to deactivate a license on a system that is no longer in use and to activate it again on a new system.


Requirements:


Procedure:

1) Deactivate the license while uninstalling the LANCOM Advanced VPN Client

1.1) When you uninstall an activated LANCOM Advanced VPN Client from your system, you will receive the following message when you start to uninstall:

Screenshot of the LANCOM Advanced VPN Client software interface showing an active license status message.

1.2) Click on the Yes button to start the Deactivation Wizard.

1.3) Start the deactivation with the Next button.

Screenshot of the LANCOM Software Deactivation Wizard interface showing options such as Back and Cancel, indicating that an internet connection is required to deactivate the software.

1.4) Enter your information into the following dialog. Your name and e-mail address are required. A company name is optional.

Screenshot of a LANCOM DataEntry interface with fields titled 'Name' set as HarveyTest and other miscellaneous settings.

1.5) If the license data is transferred successfully to the activation server, this will be confirmed with a message.

Screenshot of a LANCOM advanced VPN client interface showing various options and statuses, including a transfer completion notification.

1.6) After successfully deactivating a license, you will receive an e-mail of confirmation containing a link and the license data of the deactivated license.

1.7) Click the link in the confirmation e-mail to complete the deactivation.

Screenshot of a software deactivation confirmation message indicating successful deactivation and providing LANCOM support contact information.



2) Deactivate the license without uninstalling the LANCOM Advanced VPN Client

2.1) In the Help menu, click on the menu item Deactivate Client.

Partial view of the 'TeLA Logbook' user interface displaying configuration settings.

2.2) Follow the instructions for the Deactivation Wizard as of step 1.3.

  • The LANCOM Advanced VPN Client stops functioning after being deactivated.
  • The LANCOM Advanced VPN Client retains the license data until it is uninstalled. Even after you deactivate the VPN client, you can still look up the license data (under Help → License data and activation), save it, or reactivate the VPN client.

Screenshot of the LANCOM Advanced VPN Client's configuration interface, displaying various connection settings and a software licensing agreement notice.