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The LANCOM Management Cloud has a roles- and rights system. This allows users with different rights to operate the LANCOM Management Cloud. The different user roles and rights are explained in this document.
They are based on the organizational and project level.
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Organization administrator
At the organizational level, only the role of the organization administrator exists. The organization administrator can create several projects for his organization and manage the organization.
Once he has created a project, he is assigned the role of a project administrator in it. The organization administrator is usually an employee of the LANCOM partner.
Organisation observer
The organisation observer has no administrative rights, only read access to organisation information. They can see all projects and devices as well as properties of the organisation. Other users of the organisation and the log view cannot be viewed.
The organisation observer is usually an employee of the LANCOM partner who is to be given administrative access to the organisation's projects via user inheritance.
Roles at project level
Project administrator
The project administrator has all rights within the corresponding project.
- In addition to the rights of the project member, he has the right to invite and manage new project observers, members, and administrators.
- He has the right to remove other project administrators from the project without their consent. There must be at least one project administrator in each project.
A project administrator is usually an employee of the partner, but it is also conceivable that an employee of the end customer works as project administrator.
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The technical administrator can configure location, network, and device details. In contrast to
- Create and edit site, network and device settings
- Manage and monitor devices
- Add or modify user-specific dashboard content for his own user account
- Create, modify and assign add-in scripts. Information and examples on how to use the add-ins can be found in the LMC Add-In Manual.
- View and modify project specifications
- View log data
- Use the Rollout Assistant
Unlike the project administrator, however, the technical administrator is does not allowed have the authority to manage or invite new project users and cannot modify project information and project properties. The role of technical administrator is usually assigned to an employee of the end client.
Project member
The project member may manage and monitor devices. He can create, roll out and remove sites. This user role does not have a log view of the project management and project properties cannot be customized, including user management. Add-ins can be viewed but not created.
Rollout wizard
can
- Create and edit site, network and device settings
- Manage and monitor devices
- Add or modify user-specific dashboard content for his own user account
- View add-in scripts
- View project specifications and partially modify them (an error message is displayed if a modification is not allowed).
- View project users
- Use Rollout Assistant
This user role cannot modify project information and project properties and has no access to log data. The project member is usually a support staff member of a larger partner, who is responsible for a quick resolution at the customer's site.
Rollout assistant
Users who have been assigned the role of rollout assistant The rollout wizard can use the LMC rollout app
- to add devices to the project and read out their device information.
- The locations available in the project can also be viewed.
- Within each location, the overview with the location information and a floor plan created in the location can be viewed.
While the Rollout Assistant role can also create and modify user-specific dashboard content for its own user account, the role was not actually designed to operate the LMC configuration interface. It has been created exclusively to be used in the LMC rollout app and communicates only with the APIs of the LMC.
Hotspot Operator
The hotspot operator role has exclusive access to the hotspot portal within the LANCOM Management Cloud.
In the hotspot portal, the hotspot operator can create and download vouchers for the projects assigned to him as well as customize user-specific contents of his own user account.
Project observer
The project observer has no management rights whatsoever but only read does not have any administrative rights but has read-only access to device and project specificationsdefaults. Device and project logs cannot be viewed either.
However, he is able to create and modify user-specific dashboard content for his own user account.