Description:

Licenses are required to operate LANCOM devices in the LANCOM Management Cloud (LMC). Licenses are valid for either 1, 3 or 5 years and are divided into different categories. The different license categories are described on our website under the following link: 

Description of the LMC license categories

This article describes how licenses are managed in the LMC.

The procedure for transferring LMC licenses to a different LMC project is described in the following Knowledge Base article:

Transferring LMC licenses to another LMC project

Procedure:

Registering LMC licenses:

1) In the LMC, go to the menu Management → Licenses and click Add license.

Screenshot of a software dashboard for managing network licenses, displaying sections for license management, project specifications, and licensed vs. unlicensed devices and users, with options to download logs and view license details.

2) Enter the license key and check License terms accepted. Then click Add.

Screenshot of a software interface prompting the user to add a license and manage license expiration settings with several alphanumeric codes and options displayed.

The tab License keys lists all licenses registered in this LMC project (including licenses that have already expired).

The image displays a technical user interface for managing cloud licenses, featuring tables and options such as Cloudlicenses LTAuserlicenses, Licensed devices, Unlicensed devices, Licensed users, Unlicensed users, and License keys with categories, durations, counts, creators, and an option to show keys.

The tab Cloud licenses lists all of the licenses that are not assigned to any device and are therefore still available for licensing.

Image showing a software license management interface with categories for license keys, user and cloud licenses, and a section displaying licensed versus unlicensed devices with available licenses organized by duration and count.



Assigning and removing LMC licenses:

1) Assigning LMC licenses:

It is possible to assign multiple licenses to a single device. These licenses are combined into a single license with a cumulative term. If the license is removed from the device, the cumulative license is released and not the original licenses.

If you wish the cumulative license to be divided into individual licenses again, please send us a written inquiry with the type "Licenses" via the Support portal and add the relevant license numbers together with the LMC project ID.

1.1) Go to the menu Devices.

Screenshot of a technical dashboard interface displaying various tabs including Networks, Security, Sites, Addins, and Management related to project specifications.

1.2) For the affected device, go to the column License and click No License.

Alternatively, you can click the “dots” icon in the top right-hand corner and select the option Assign from the context menu.

Screenshot of a technical configuration interface displaying device names, status, model, serial numbers, site locations, IP addresses, licenses, and firmware versions.

1.3) Select either a default assignment (from Preferably assign shortest or longest term) or go to License and select a specific license. Then click Assign licenses.

Screenshot of a software interface for assigning licenses to devices, showing options to assign licenses manually or automatically, increase terms of existing licenses, and settings for default license assignment durations.

1.4) The license is assigned after a short wait. Click Close.

Screenshot of a software license management interface showing options for assigning licenses to selected devices, either manually or through default settings, and indicating terms for previously assigned licenses.


2) Removing LMC licenses:

Due to technical reasons when removing a license the current date is rounded up to 00:00 of the next day and one day is deducted from the validity period.

Example:

  • A 365 day license was assigned to a device on 31.01.2024. Therefore the license is valid until 30.01.2025.
  • The license is removed from the device on 06.03.2024. So 36 days have already passed (329 days remaining time).
  • The current day is rounded up to 7.03.2024 00:00 hours and 1 day is deducted from the validity period.
    • As the deactivation took place on 07.03.2024 (rounded up from 06.03.2024), the remaing time is 328 days.
    • Additionally 1 day is deducted from the remaining time, which leads to a remaining time of 327 days.
  • The license is assigned to another device on 07.03.2024. The license is therefore valid until 28.01.2025. 

2.1) Go to the menu Devices.

Screenshot of a technical dashboard interface displaying menu options such as Networks, Security, Sites, Addins, and Project Specifications Management.

2.2) Select the device which is to have its license removed, and click the "dots” icon in the top right-hand corner

Image showing a technical configuration menu with various device settings including status, model, serial number, site, IP address, license, and firmware details.

2.3) From the context menu under LICENSES, select the option Detach.

An image displaying a technical configuration menu with options for firmware updates, site assignments, alert settings, license management, and terminal access.

2.4) Confirm the prompt by clicking Detach.

Screenshot of a user interface displaying a confirmation prompt asking if the user wants to detach licenses from devices.

 

All LANCOM products and software versions are subject to LANCOM Software Lifecycle Management.
You can find information on our website at https://www.lancom-systems.com/products/firmware/software-lifecycle-management

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