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1.2) Under Support access click on Grant support access.

Opening the menu Grant suppot access

1.3) Modify the folliwing following parameters and click Grant access:

  • Select the Access duration. For most support cases, LANCOM Systems recommends a duration of one month. After the Access duration is over, the support access is deactivated automatically.
  • Activate the checkbox I confirm that LANCOM Support has already been contacted via the support portal.

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